Having started with the purpose of creating innovative social media centered projects for the brands that it provides services and selected Monitera as their partners for social media needs, Plasenta is now able to provide its brands with quality reports on social media. They can instantly monitor their brands, intervene with the potentially risky situations, instantly report their team's performance and undersign many innovative projects by using social media data.
“Plasenta has undersigned many innovative projects based on social media research data and feedbacks received demonstrated an increase in their brands' satisfaction”
We have helped Plasenta improve team management efficiency by analyzing instant performance reports and channel the team to the concerning areas by determining areas of improvement instantly by the system. We have enabled Plasenta team access all information such as brand awareness, social media status, social media trends and customer communications performance through both built-in screens and mobile devices.
Furthermore, we have helped Plasenta instantly monitor all activities such as advertisements, contests and campaigns conducted for their brands, and easily report social media data. This enabled them compare current data with data obtained from past projects and harvest strategic and tactical information based on this data. Plasenta has been able to update their digital knowledge base and carry this to their future projects by using the capabilities offered in our services.
With our infrastructure that ensures 24/7 communication of extraordinary situations to Plasenta team officials, we have helped Plasenta take right actions in the right time.
CEM BATU | PLASENTA
“This helped Vodafone Turkey become more responsive to their customers and increase their customer satisfaction performance by 40%”